Privacy Policy

Onecompro is a commerce software platform operated by Brostartup Ventures Pvt Ltd. Our registered business contact address is 544/1778 Ekta Nagar, Barura Road, Balaganj, Lucknow, Uttar Pradesh, India.

For privacy questions, you can contact us at support@onecompro.com or call 9569200451.

We collect account details such as name, email address, mobile number, business/store name, billing details, login activity, plan details, and support conversations.

When a merchant uses Onecompro, the platform may store business data such as products, orders, customers, storefront content, domain settings, media, invoices, payment status, and configuration preferences.

We may collect technical data such as IP address, browser, device type, pages visited, API usage, cookies, security logs, and error logs to keep the platform reliable and secure.

We use information to create and manage accounts, provide dashboards and storefronts, process subscriptions, support store operations, maintain security, prevent abuse, improve features, and communicate important product or billing updates.

We do not sell personal information. We only share data where required to run the service, comply with law, process payments, deliver communications, provide hosting, or protect the platform from misuse.

Payment details may be processed by third-party payment gateway providers. Onecompro stores subscription status, transaction references, invoice details, and plan information needed for billing and support.

Sensitive card, UPI, or banking credentials are handled by the payment provider as per their own security and compliance standards.

We may use cookies, local storage, and similar technologies for login sessions, security, preferences, analytics, and product experience improvements.

Users can control some cookie preferences through browser settings, but disabling essential cookies may affect login, checkout, or dashboard functions.

We use reasonable technical and organizational measures to protect data from unauthorized access, loss, misuse, or alteration.

Data is retained for as long as needed to provide services, comply with legal or tax requirements, resolve disputes, prevent fraud, and maintain business records.

You can request access, correction, export, or deletion of eligible personal information by contacting support. Some records may be retained where required for legal, security, audit, billing, or fraud-prevention reasons.

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated date.